Rental Terms

Booking Rent
To make a reservation in our company are the following ways:
Electronics, means of our website, E-Mail and telephone.
Reservations are only valid for the selected category and not for any particular model.
For reservations via our website or E-Mail, will also receive a confirmation throughout an E-Mail within 24 hours.
Reservations made within 24 hours only by telephone

Payment Methods

You can pay using the following methods:

  • Prepay with card (credit, debit, Apple Pay or Google Pay)
  • Pre payment with PayPal

Remaining amount on arrival in Cash or by Card (credit, debit or EC)

Insurance and Guarantees
Full Insurance with 0.00 Euro excess on all the cars, included is insurance to relieve you from damage to tires, car’s under body, glass and mirrors.

Material Safety covers
- Car damage
- Car Theft
- Civil liability for:- Physical damage per third victim 1.220.000,00 Euro
- Damage per accident for third until 1.220.000,00 Euro
- Personal accident of driver for death, partial or total disability up to 12,000,00 Euro.

Invalid of insurance

The customer is liable for the following damages:
Loss or damage to keys, spare keys, carjack, gas cap, damage to the seat cushion, extreme dirt in or out of the car under body damage, damage due to negligence, fuel disturbances caused by defective or incorrect fuel (example diesel car to put unleaded gasoline or vice versa), damage to the Child and baby seats, lack of electricity because of forgotten turned on electrical devices, items that were stolen from the car or damaged in an accident.
4Rent Thessaloniki is in no way obliged to exchange a car if you have a defective tire, damage to the radio or cigarette lighter (but we can help you with our 24H service, all of our cars are equipped with a first-rate or repair kit).
4rent Thessaloniki not liable for damages or accidents that the driver was found driving in unconsciousness or by the influence of alcohol, and/or drugs etc. The same for damage or accidents which were arbitrarily provoked by the customer or outside the Street. In such cases shall be solely liable to the customer.
The driver must never leave the scene of an accident. In case of damage or accident, the driver must call our company so that the accident care (insurance company) and the traffic police (100) can be attended immediately.
Similarly, it has to wait for the arrival of the police so that they can create an accident report, a copy of which shall be lodged at return of the vehicle.
If you omit the car rental and call the police and do not meet the requirements of state law, the insurance does not cover damage and the renter shall be liable for the entire cost of damage emerging.
The police report should also state whether one of the drivers involved has been impaired by alcohol and / or drugs.
Even in the case of other damage to the rented vehicle, our car rental PROMPTLY should be informed, otherwise there will be costs
With damage to the parked car, you have to inform us before the car is moved.
Customer must notify in case of theft of the car rental immediately and leave the car keys and the police report as soon as possible there.
In general, the customer is obliged to any type of vehicle damage the car hire IMMEDIATELY reported.
If this is not done, the customer is liable for all costs incurred.In the event of damage, regardless of liability, a one-time processing fee of €25.00 is charged for the management of the corresponding report. This applies regardless of whether you are responsible for the damage or not.
Administrative fines and resulting from disregard of traffic regulations damage the sole responsibility of the tenant and are NOT covered by the insurance.
All rental cars will be insured for the maximum number of passengers. If the renter causes damage and is at fault, he must deposit the amount corresponding to the respective category as a deposit for the replacement of the vehicle and collect the car from our headquarters or pay the corresponding costs for delivery. In the event of damage, it is your responsibility to report the damage directly to us at the location where it was caused, otherwise there will be a charge for the damage.

Fines
Fines and damage caused by disregard of the traffic regulations are to be borne solely by the tenant and are NOT covered by the insurance. If a fine is not paid directly by the customer, we will charge a processing fee of +20% in addition to the amount of the fine. Regarding the matter of removing plates from the customer's vehicle or loading it with a crane, this procedure is associated with specific costs of €150.00, if we undertake the execution of the procedure. The fine, crane and storage are NOT included.
 
Geolocation Application Data
4rent Thessaloniki has installed GPS devices in its vehicles. The system is activated to locate the vehicle in cases of theft or embezzlement, or when the vehicle is not returned on time and communication with the renter is not possible. The application provides data for:• Vehicle check (Smart Check-in): Evaluation of use and details such as kilometers traveled and fuel level.• Information on the vehicle's maintenance status.• Management of incidents with significant damage to the vehicle.• Asset catalog: Precise location and recording of the company's vehicles for management and reporting. This technology is also used to ensure compliance with Road Traffic Regulations and to check if the driver is an authorized person according to the rental agreement. In case of violation of the rental terms or legislation, the insurance coverage provided by the company ceases to apply. The legal basis for this processing is the legitimate interest in protecting the property and safe operation of the company's vehicles.

Car Replacement
The replacement after injury or accident negotiates within 24 hours.
During the season, from approximately first June to first September, we provide our company the time change to 48 hours.

Driver's age
The minimum age of the driver must be 23 years (for all the rental categories) in any case.  She/He should have a driving license for at least two Years. The oldest a driver can be is 72 years. There is also an Option for those who are between the ages 21-22 or over 72 years of age, which will insurance them and will cost €5.00 per rental day. The upper age for each category is 80 years.

Driver's license / ID card
Driving licenses, EU, United States of America (USA), Australia, Canada and Russia are allowed, all other longer periods require an international driving license to rent a vehicle. The vehicle renter is responsible for bringing valid IDs with them. If documents are missing or duplicates are missing, there is no rental obligation on our part and no reimbursement of payments already made.
 
Extra Charges
- Child Seat 10.00 EUR / booking (without days calculation)
- Mobile Internet 40.00 EUR / booking (without daily calculation)
- Snow chains / snow socks. The fee is only charged when used and amounts to 19.00 euros. (without daily calculation)
- Delivery and Return of the vehicle outside of regular opening hours between 9:45 p.m. and / until 6:45 a.m. will be charged at € 19.00 for pickup and/or €10,00 for return, each.

Transport by boat and abroad
The transport by ferry only allowed after consultation with our company.
Drive abroad is not allowed.

Fuel
Fair tank regulation: The vehicle delivered to the customer at some level and so back.
Full-empty variant: With the "FE" (Full-Empty) variant, you pay the first tank filling in addition to the rental price and can deliver the vehicle with an empty tank. The prices for the Categories are A, B €79,00 | C, D €89,00 | E, STW €109,00 | L, M €139,00. (If you do not choose this option, the "fair tank regulation" applies. This means that your rental car will be returned with the amount of gasoline you received it with.)
 
Cancellations / Change
With the Premium option (€1.00 per day):  Rebooking or modifications free of charge (price adjustment +/- price difference current price list) Free cancellation up to 48 hours before arrival.
Without the Premium option (€1.00 per day): Rebooking free of charge (price adjustment +/- price difference to current price list) In the event of cancellation, the payment you have made will not be refunded.
 
If you cancel less than 48 hours before the start of the rental, 50% of the total amount will be retained.
 
Cancellations, changes or earlier returns during the rental period are only possible after consulting our office and subject to availability, in which case no refund will be given. Extensions can be requested by phone or email, depending on availability. If not available, the car must be returned to our headquarters (return location) on the agreed day and at the agreed time, otherwise additional costs will arise.
 
Non-appearance:
If you cannot collect the vehicle at the time you specified, please let us know in good time, otherwise the reservation will be canceled after 3 hours (as soon as your plane has landed.). No refund or credit can be given for a reservation that has not been made due to no-shows or lack of a driver's license.
 
What happens if our flight is delayed?
We have our flight radar and can see exactly when you land. If there should be a delay, we will of course wait for you at no additional cost.
 
Delivery – Pick up
If you choose to pick your car at the airport, at Thessaloniki Airport (SKG), depending on the arrival time of your flight, the 4rent team will be waiting for you at Parking No. 5. Our free shuttle bus will pick you up and take you to our nearby rental station (1.8 km away from Thessaloniki Airport).
The vehicle Pickup takes place at our office 4rent Thessaloniki (if you like to find the location on Google Maps). The rest of points are calculated based on the distance from our headquarters. If the receiving place is different from the place of delivery, the minimum charge is 50.00 Euro (Valid for receipts and deliveries outside the prefecture). After returning the rental car, we are not liable for any forgotten or lost items.

Force majeure
The Company is not responsible for non-receipt / delivery, cancellation or theft of the vehicle ground force majeure such as war, terrorism, virus etc.

Facilities
Telephone service in English-Greek-German
24-hour roadside assistance
Unlimited kilometers
Free pickup and delivery to the airport

With the confirmed, your Order accepts the Terms and EU-DSGVO

Contact
+30 2310 460035 & (+30) 6982 211001
E-Mail info@4rent-thessaloniki.com

 

Black Friday 2024 terms

The following services are included in our offer:
    • On your new reservation, you will receive a 30% on the desired category on the desired category and the current early bird discount.
    • Free upgrade to the following categories: ✓ A -> B or ✓ B -> C or ✓ C -> D (including automatic categories).
    • Premium Option ✓ Free rebooking (price adjustment +/- price difference to the current price list) ✓ Free cancellation up to 48 hours before arrival. ✓ Insurance coverage for ferry crossings (e.g., Thassos) ✓ Membership card = 10% discount on your next booking ✓
    • Child seats (if desired, please enter them in the last booking step)
    • Insurance for age limit (Minimum age from 21 to 23 years with a valid driver's license of at least 2 years or maximum age of 72 years must select this insurance.)

    Payment methods:

  • PayPal or by card (credit card, debit, EC, Google Pay, Apple Pay). Please fill out the form and proceed to make the payment of €70.00. After successful payment, you will promptly receive your voucher code via email.

    Conditions:

    • Voucher available from November 29, 2024, 12:01 a.m. to December 2, 2024, 11:59 p.m.
    • The validity date of the voucher extends over the entire year 2024/2025.
    • Valid for all available categories, except category L1 (7 large seater) and M (9 large seater).
    • It is possible to transfer or gift the voucher to third parties.
    • You can use the voucher code only for new reservations.
    • Each code is unique and can be used for one booking.
    • There is no possibility to combine the voucher with other offers, such as the loyalty discount or premium code.
    • The voucher is non-refundable if you wish to cancel it.
    • If you booked before 29/11/2024, you can add this code only if you have booked the premium package. However, all combinations, such as the regular customer discount or the premium code, are excluded.

After completing your reservation, we will process and add the extras. The price will be adjusted, and you will promptly receive a new confirmation.